Customer Service

Ordering

Orders can be placed by phone, fax, e-mail, or directly at our warehouse in addition to our website.
Tel: 905-265-1093
Toll Free: 1-800-465-7143
Fax: 905-265-1063
E-mail: sales@euroeac.com
E-mail: ventes@euroeac.com (for correspondence in French)

Pick-up Orders

All pick-up orders are held at the specified warehouse location for the order for two weeks starting from the order date. Any orders that have not been picked up within this two-week time period will be returned to stock. If you have any questions, please Contact Us to inquire.

Shipping

Orders for stocked material received by 11:00am (Eastern Standard Time) are generally shipped on the same or next day. They are shipped as soon as possible thereafter. For an ETA on non-stocked or out-of-stock items, please Contact Us to inquire.

"Trade" customers within the Greater Toronto Area are eligible for free delivery. *Conditions apply. Contact Us to inquire.

Euro Architectural Components (A Division of Euro Ornamental Forgings Inc.) cannot be held responsible for any delay or failure to make shipment or delivery of all or any part of the merchandise being sold due directly or indirectly to any cause beyond our reasonable control.

Return Policy

Please inspect your parts immediately upon receipt in case of damage, shortage, or other discrepancies.

Euro Architectural Components--A Division of Euro Ornamental Forgings Inc. will replace or, at our option, will allow credit for the purchase price of such material if:
1. The material is defective or not in conformity with the agreed specifications.
2. We must be notified within 3 working days of receipt of order; otherwise, we cannot be held responsible.

Returns are subject to a maximum 20% restocking charge. Cost of returning goods is the customer's responsibility unless the error is attributable to Euro. Contact our office to obtain a returned goods authorization (RGA) number. Please note that returns are only accepted up to 30 days of purchase from invoice date.

For Stainless Steel returns:

1. Items must be in original packaging and in good condition.
2. We reserve the right to reject any return that does not meet the above.

Minimum Order

There is no minimum order when paying by Credit Card or Cash. If paying on account, there is a minimum order of $25.00, exclusive of freight, packaging costs, and taxes.

Payment Terms

Terms of payment for customers with approved credit from our office is 30 days.
Failure to comply with these Terms and Conditions may result in the cancellation of credit privileges without notice.
If an account does not meet our terms of payment and must be turned over for collection, we reserve the right to charge collections costs or the amount awarded by the court in addition to the amount due.
We accept Visa and MasterCard as well as PayPal online. We also accept Debit and Cash at our offices. Payments by credit card on Net 30 or Net 60 accounts will incur a 2.5% fee.

 

Credit Application (119 KB)

When completed, please fax completed application and Articles of Incorporation Certificate ATTN: Marvin Aguilar at 905-265-1063.
If you have any questions or would like to check your status, please e-mail him at credit@euroeac.com.

Material Safety Data Sheets

A-S

  Antox 71 E Plus MSDS
  Bonarc CI55 MSDS
  Bonarc CI99 MSDS
  Bonarc E70C-6M MSDS
  Bonarc E71T-GS MSDS
  Bonarc E71T-1 MSDS
  Bonarc E6010 MSDS
  Bonarc E6011 MSDS
  Bonarc E6013 MSDS
  Bonarc E7014 MSDS
  Bonarc E7018 MSDS
  Bonarc E7024 MSDS
  Cantesco© ES-16-A Aerosol MSDS
  Carbon Steel Filler Metals for Gas Shielded Arc Welding MSDS
  Covered Electrode for High Tensile Strength Steel MSDS
  Everbrite MSDS
  Everbrite Aerosol MSDS
  Everbrite Copper Cleaning Gel MSDS
  Everbrite EZ PREP MSDS
  Everbrite MAAS Polishing Cream MSDS
  Everbrite ProtectaClear 132 MSDS
  Everbrite ProtectaClear Aerosol MSDS
  Everbrite Stainless Steel Rust Remover MSDS
  Flap Discs (Z) MSDS
  Gilders Paste Metallic MSDS
  Gilders Paste Pigmented MSDS
  Kwixset Cement MSDS
  NOCOLUBE AW Series MSDS
  NOCOSOL MSDS
  Resin Bonded Grinding & Cut Off Wheels (A) MSDS
  Resin Bonded Grinding & Cut Off Wheels (Stainless Steel) MSDS
  Resin Bonded Grinding & Cut Off Wheels (ZA) MSDS
  Rockite Cement MSDS

T-Z

  Techniweld 2% Thoriated Tungsten Electrode MSDS
  Techniweld Aluminum Mig & Tig Welding Wire MSDS
  Techniweld D500 Anti-Spatter MSDS
  Techniweld E71T-GS Gasless Flux-Cored Wire MSDS
  Techniweld Nozzle Gel MSDS
  Techniweld Silicon Bronze MSDS
  Techniweld Soapstone MSDS
  Techniweld Tri-Mix Tungsten Electrode MSDS
  Techniweld Zirconiated Tungsten Electrode MSDS
  Tetrahydrofuran MSDS
  Unleaded Gasoline MSDS
  VGD ER70S-6 MSDS
  Weicon Cleaner S Liquid MSDS
  Weicon Fast-Bond Assembly Adhesive MSDS
  Weicon Flex 310 M Crystal, Adhesive and Sealant, Transparent MSDS
  Weicon Flex 310 M Super-Tack, Adhesive and Sealant, Different Colours MSDS
  Weicon Metal Fluid Spray MSDS
  Weicon Repair Stick Stainless Steel MSDS
  Weicon Repair Stick Steel MSDS
  Weicon RK 1500 Adhesive MSDS
  Weicon Rust Protection 2000 Plus - Charcoal-Grey MSDS
  Weicon Rust Protection 2000 Plus - Silver-Grey MSDS
  Weicon Speed Flex, Adhesive and Sealant, Different Colours MSDS
  Weicon Stainless Steel Care Spray MSDS
  Weicon Stainless Steel Spray MSDS
  Weicon W44T Turbo-Power Spray MSDS
  Weicon WEICONLOCK AN 302-50 MSDS
  Weicon WEICONLOCK AN 302-60 MSDS
  Weicon Welding Protection Spray MSDS
  Weicon Zinc Alu Spray MSDS
  Weicon Zinc Spray "Bright Grade" MSDS
  Weld Kleen 350 Anti-Spatter Liquid MSDS