- Pick-up Orders
- Return Policy
- Minimum Order
- Payment Terms
- Material Safety Data Sheets
Orders can be placed by phone, fax, e-mail, or directly at our warehouse in addition to our website.
Toll Free: 1-800-465-7143
E-mail: firstname.lastname@example.org (for correspondence in French)
All pick-up orders are held at the specified warehouse location for the order for two weeks starting from the order date. Any orders that have not been picked up within this two-week time period will be returned to stock. If you have any questions, please Contact Us to inquire.
Orders for stocked material received by 11:00am (Eastern Standard Time) are generally shipped on the same or next day. They are shipped as soon as possible thereafter. For an ETA on non-stocked or out-of-stock items, please Contact Us to inquire.
"Trade" customers within the Greater Toronto Area are eligible for free delivery. *Conditions apply. Contact Us to inquire.
Euro Architectural Components (A Division of Euro Ornamental Forgings Inc.) cannot be held responsible for any delay or failure to make shipment or delivery of all or any part of the merchandise being sold due directly or indirectly to any cause beyond our reasonable control.
Please inspect your parts immediately upon receipt in case of damage, shortage, or other discrepancies.
Euro Architectural Components--A Division of Euro Ornamental Forgings Inc. will replace or, at our option, will allow credit for the purchase price of such material if:
1. The material is defective or not in conformity with the agreed specifications.
2. We must be notified within 3 working days of receipt of order; otherwise, we cannot be held responsible.
Returns are subject to a maximum 20% restocking charge. Cost of returning goods is the customer's responsibility unless the error is attributable to Euro. Contact our office to obtain a returned goods authorization (RGA) number. Please note that returns are only accepted up to 30 days of purchase from invoice date.
For Stainless Steel returns:
1. Items must be in original packaging and in good condition.
2. We reserve the right to reject any return that does not meet the above.
There is no minimum order when paying by Credit Card or Cash. If paying on account, there is a minimum order of $25.00, exclusive of freight, packaging costs, and taxes.
Terms of payment for customers with approved credit from our office is 30 days.
Failure to comply with these Terms and Conditions may result in the cancellation of credit privileges without notice.
If an account does not meet our terms of payment and must be turned over for collection, we reserve the right to charge collections costs or the amount awarded by the court in addition to the amount due.
We accept Visa and MasterCard as well as PayPal online. We also accept Debit and Cash at our offices. Payments by credit card on Net 30 or Net 60 accounts will incur a 2.5% fee.
When completed, please fax completed application and Articles of Incorporation Certificate ATTN: Marvin Aguilar at 905-265-1063.
If you have any questions or would like to check your status, please e-mail him at email@example.com.
Material Safety Data Sheets